Terms of Use

Effective date: 7 October 2026

1. About these terms

These Terms of Use govern your use of quonnex.com (the "Website"), operated by Quonnex ("Quonnex", "we", "us" or "our"), Suite 3202, 32/F, Singga Commercial Centre, 148 Connaught Road West, Sai Ying Pun, Hong Kong. By using the Website you agree to these terms. If you do not agree, please do not use the Website.

2. Information only

The Website, including articles in our Insights section, provides general information about Quonnex, our services and the e-commerce environment. It is not legal, tax, customs, regulatory or financial advice, and it may not reflect the latest developments after its publication date. You should obtain professional advice before acting on any information on the Website.

Nothing on the Website is an offer capable of acceptance. Any services we provide are subject to a separate written agreement. Submitting an enquiry or booking a call does not create a contract between you and us.

3. Intellectual property

The Website and its content, including text, images, graphics, logos and the names Quonnex, Solécru, Quotidian and Bakebaking, are owned by or licensed to us and are protected by the Copyright Ordinance (Cap. 528), the Trade Marks Ordinance (Cap. 559) and other laws. You may view, download and print pages for your own internal, non-commercial reference. You may not copy, reproduce, republish, modify or use any content for commercial purposes, or use our trade marks, without our prior written permission.

4. Acceptable use

You agree not to:

• use the Website in any way that breaches any applicable law or regulation;
• attempt to gain unauthorised access to the Website, its servers or any connected systems;
• introduce viruses or other harmful code, or interfere with the Website's operation or security;
• scrape, harvest or collect data from the Website by automated means without our permission;
• submit information that is false, misleading, defamatory or that infringes anyone's rights.

5. Information you submit

You are responsible for the information you submit through our forms and booking pages and confirm that it is accurate and that you are entitled to provide it. We handle personal data in accordance with our Privacy Policy.

6. Third-party websites

The Website may link to third-party websites, including marketplaces, regulators and news sources. We do not control them and are not responsible for their content, availability or privacy practices. A link does not mean we endorse a site.

7. Availability

We aim to keep the Website available and accurate, but we do not guarantee that it will be uninterrupted, error-free or free of viruses. We may change, suspend or withdraw any part of the Website at any time without notice.

8. Limitation of liability

To the fullest extent permitted by law, the Website and its content are provided "as is" without warranties of any kind, and we are not liable for any loss or damage, whether direct, indirect or consequential, arising from your use of, or reliance on, the Website or its content.

Nothing in these terms excludes or limits our liability for death or personal injury resulting from negligence, for fraud, or for any other liability that cannot be excluded or limited under the laws of Hong Kong, including the Control of Exemption Clauses Ordinance (Cap. 71).

9. Indemnity

You agree to indemnify us against claims, losses and costs arising from your breach of these terms or your misuse of the Website, to the extent permitted by law.

10. Changes to these terms

We may update these terms from time to time. The version on this page, with its effective date, applies to your use of the Website at that time.

11. Third-party rights

A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any of them.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force.

13. Governing law and jurisdiction

These terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have non-exclusive jurisdiction over any dispute arising from them or from your use of the Website.

14. Language

These terms are available in several languages. If there is any inconsistency between the English version and a translation, the English version prevails.

15. Contact

Questions about these terms can be sent to inquiry@quonnex.com or to the address above.